Our services / Support
Maintenance and spare parts: Services are customised according to the level of support decided on together.
Technical support: we have dedicated teams working on each customer contract; these people can log on to your machines in real time.
Supervision: a web monitoring tool enables us to monitor our systems, both in real time and remotely, thereby significantly reducing costs.
Training and coaching: our training is provided by teams with an understanding of operations in the field. We can also help you manage change.
Process optimisation: we supply advice and suggest the necessary improvements to help you turn the solutions you use to your best advantage.
Overall equipment efficiency measure: our OEE (Overall Equipment Efficiency) solutions help you simply and regularly measure the efficiency of your tools.
Service Level Agreement - SLA: we manage the maintenance of your process and commit to achieving a certain service level.